Transactional Email Refresh
I interned with Spotify SoundBetter team, where I got the opportunity
to scrutinze the current email system and design a new modular
template system for transactional emails to improve communication with
users and the platform and to visually align with Spotify.
SoundBetter is a two sided marketplace for musicians and artists to make
music and create a community. Since SoundBetter’s acquisition by Spotify
in 2019, the team has been working to overhaul the design and user experience.
With this direction towardsleveraging with Spotify and modernizing the brand,
the Transactional Email Design Refresh project had a crucial business
👩🏻💻 Role: Product Design Intern
⚡️ Team: SoundBetter
🗓 Duration: 3 Months
🛠 Deliverables: Current email flow audit, Modular email template system